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So far, you’ve seen good and bad Print and OOH ads from 2018 in this column, and today you’ll see the same for Radio. To make this analysis really useful, we’ve contrasted good and bad 2018 spots within Four Tips for Great Radio Advertising. These tips have emerged through our testing of 15,000 radio spots over the past five years, and 1833 in 2018.

Would You Believe Radio  May be the Most Effective Medium Out There?

In 2016, the Radio Advertising Bureau (RAB) shared ABX research findings in,  “Advertising Effectiveness – New Research Shows Radio Potentially Most Effective Medium.”  The explosive key findings:

  • Comparing average scores across all media types, radio usually comes up short (see chart to right).
  • Among high performing ads with quality creative, radio advertising is every bit as effective as other media.  (See second chart).
  • Given the low cost of production and lower CPMs, radio with quality creative will generate a higher ROI than all other mediums.
  • What matters is the quality of the creative – and, one way to be sure your creative is good is to copy test it through a syndicated advertising effectiveness research firm. 

So, what makes for good radio creative?  Here are some best/worst radio spots for 2018 within the context of Four Tips for Great Radio:

Radio is bad
radio is equal

The Most Effective Radio Ads Use Simple Voiceover with Minimal Background Effects

  • Best: Walgreen’s – “Millions of Children Living in Poverty Today …” Out of 1833 radio spots tested in 2018, this ad hit #1 with an ABX Index of 129, great clarity of Message, huge Reputation and very high Action scores including Intent to Purchase at 149 and Intent to Talk About it at 180.  Keep in mind that an AVERAGE ABX Index and KPI score is 100.  This spot is in the Top 1% of ALL ABX ads in all mediums.  Now, let’s be fair: this spot is about Red Nose Day and how Walgreen’s is helping.  PR or image-related ads usually sell well in radio.  But, the key to this spot is it also uses a calm and clear narrator and a little background music that quietly builds.  Click to on the headline or image below to hear the spot.

 

  • One of Worst: KFC (UK) – “Mini Fillet Snack Bar” … The hip-hop music in this ad is actually kind of cool by itself, but the execution is so loud and the voice is so unclear, one can’t know what the spot is about. Remember, an ABX “average” score is 100, so these scores are hurting.  Of all the potential errors that can be made in radio creative, drowning out your message with sound effects, rock, rap, drums, etc. is a costly one.  

 

Brand Mentions Should be Early in the Ad and Many

  • One of the Best – T-Mobile – “Whether you’re active Military, a veteran …” This is a simple Live Read without sound effects, but the DJ does a terrific job of getting the T-Mobile name in early, and repeats it five other times.  He also does the legalese in a more relaxed pace.  The spot is the 6th highest scoring radio spot of the year.  Again, it has a strong PR angle with the military.  But the Brand Awareness score of 106 and Message of 127 wouldn’t be that good without the name reinforcement.  Both Reputation and Action promise great results for T-Mobile.

 

  • Worst: Cricket Wireless – “Save on the Big Summer Phone Sale” –  This poor spot had the typical rushed male voice over and Cricket wasn’t even mentioned until the 7th second, and only that one time.  The rest was legalese.  It could have been repaired so easily with a little testing.

 

Brands Need to be the Hero of the Story, Not a Mere Mention

  • Heinz – (UK) – “Cream of Tomato Soup – Season Change” – what a perfect example of this tip.  This spot is #14 on our list of 1833 measured radio advertisements and you’ll hear why.  A wonderful soundtrack with clear British female narrator creates a story of season change, brrrr, and warm Tomato Soup.  This spot did NOT mention the client name early, but the story was compelling enough for listeners to wait.

 

  • One of Worst – “You Want that Avion You Trying?” – This spot tries to be real “New Orleans-y” and almost makes it, but not quite.  It becomes unintelligible quickly and the DJ goes off on all the things you can mix into the product, and  how he’d like to go to New Orleans, but he never discusses the product itself.  Ads like this do nothing, literally, for a brand’s reputation or anything else.

 

Enthusiasm is Good, but Tone Should be More Conversational, Without Being Overzealous

  • One of the Best – Lubriderm (UK) – “Hands so dry, her skin was cracking” – Here’s a great example of story-telling about people who suffer with dry skin, and how the announcer saw the solution in Lubriderm.  The tone is easy to listen to as proven by the high Message score of 124, Reputation of 167 and Action of 134.  CTA’s scoring high included Intent to Purchase at 125 and Look for at 182.  This is a great spot to emulate with just narration, and no noise.

 

  • One of Worst – Macy’s – “85% Storewide Sales” – Sales and promotions are always exciting, so enthusiasm is warranted.  But this type of enthusiasm with blaring rock music underneath makes listeners reach for the “off” button.  Below you see there is no recognition of the brand (Awareness) or understanding of the Message.  There was also a very high Dislike score of 291 and no positive CTAs.  This style of radio spot went out of fashion with the 60s.

 

If you have questions about this article or how ABX can help your brand, contact us HERE.

Jeff Schamel

Vice President, Operations

Jeff Schamel Directs Operations for ABX with Experience from IPSOS and P&G

Jeff has more than 25 years of market research experience including project management, client service, operations, production and sales.

Before joining the ABX Senior Management team, Jeff was a Senior Account Manager at Ipsos, working with Procter & Gamble and other client assignments. Prior to that, he was Senior Project Manager for Opinion One, where he was responsible for guiding the company’s online, mall and other initiatives for eight years.

Jeff began his market research career with Cooper Research while participating in the Professional Practice Program at the University of Cincinnati, Ohio. Upon graduating with his BS in Marketing and Management, Jeff led a team of data analysts as Group Manager at Matrixx Marketing Research (now Concentrix).

Jeff’s broad in-depth marketing research experiences enable him to bring a unique perspective to directing operations that creates effective and efficient environments to support a wide range of client activities.  Having come up in the industry alongside the advent and progression of online interviewing, he has a unique perspective on the benefits and challenges of conducting quality research resulting in meaningful results.

Jeff considers himself an amateur music historian and sports enthusiast, as well as a family man, who takes advantage of the many outdoor activities in his community including biking, hiking, kayaking and swimming.

Dr. Peter Moomaw

Co-Founder, Vice President, Development

Peter is the primary developer of operations technology and data analysis. As a chief visionary on the Research and Development team, Peter works to generate innovative ideas for the continued development of processes and protocols.

Peter brings 17+ years’ experience in software development in the market research industry. He was previously at Opinion One, where he was integral in the development of research software systems covering a number of areas.

Peter has a BA in Mathematics, a BS in Physics, and a PhD in Physics, all from the University Cincinnati.

Martin Geraghty
Martin Geraghty

Vice President, Client Services

Geraghty Brings Experience from Roper Starch, GfK, MRI and IPSOS to ABX

Martin has more than 20 years of experience in the market research space including business development, methodology, product design, operations, client service, analysis and sales. He is a member the ABX Management Group with both client-service and operational responsibilities. Before joining ABX, Martin held senior management positions at Roper Starch Worldwide, GfK, MRI (Mediamark Research) and Ipsos. At Ipsos, he managed client service covering all aspects of the research process including research design. He managed the development and implementation of several brand and advertising measurement programs across a broad range of business sectors, helping clients maximize marketing objectives and return on investment. Prior to joining Ipsos, Martin was Vice President at MRI and was involved in business development, day-to-day management and long-term planning and growth for syndicated and custom programs. He also developed and updated the organization’s operational infrastructure to bring new and improved measurements to the marketplace. Before joining MRI, Martin was a Vice President of Operations at GfK. He managed researchers developing programs to monitor and improve methodologies. He played a key role in overseeing profit responsibility of client programs. Prior to his role at GfK, he was Vice President of Research and Operations at Roper Starch Worldwide.
Michael Alf

Co-Founder Ocucom and ABX, Vice President, Software Development

Michael Alf Brings 12 Years’ Software Engineering in the Market Research Industry

Michael is one Founders of Ocucom, of which ABX is a division, and has over 12 years’ of software engineering experience in the market research industry. As a Lead Software Engineer with Ocucom, he brings a unique blend of a technological background along with hands-on market research experience. Michael specializes in providing custom software solutions utilizing Ocucom’s dynamic software platform to address unique client needs in an efficient and cost-effective manner.

Prior to starting with Ocucom, Michael was a senior software engineer at Opinion One in Cincinnati, where he was one of the principal architects of the OASIS 2 Survey Software Package. He also played a key role in developing a licensable solution to bring to the market place as well as handling the logistics of on-site training and support of end-client users.

Michael obtained his B.S. in Computer Science from the University of Cincinnati.

Greg Tunstill

Co-Founder, Chief Information Officer

Greg Tunstill Leads the Creation of ABX Communications Tools

Greg Tunstill, a founder of ABX, is the Chief Information Officer responsible for ABX’s technical infrastructure and maintenance. He also leads the design and development of ABX’s communications tools, a critical component of its technology services.

Prior to joining ABX, Greg was Director of Network Operations of Opinion One since its inception in 1992. He designed and developed the communications systems that were the core of its data collection networks and was responsible for continuing development and implementation of information technologies. Prior to his position at Opinion One, he designed inventory control and expert systems for BellSouth field offices and worked as a consultant and independent contractor. In 1991 he joined Americom Research as a systems engineer where he advanced to Director of Network Operations and met members of the team that formed Opinion One.

Greg is a graduate of Middle Tennessee State University where he obtained a Bachelor of Science in Computer Science.

Julian Brown

Chief Technology Officer

Julian Brown is an ABX Founder and Chief Visionary for Strategic Planning

Julian brings 20+ years of software engineering and market research experience to ABX. As one of the Founders and in his position as Chief Technology Officer, Julian is the chief visionary responsible for strategic planning and development.

His primary day to day roles include management of software development, oversight of survey production, and lead architect for custom software development projects. As the principal technology architect, Julian adapts emerging technologies for use in market research. He is responsible for maintaining the “continuous development” philosophy.

Before becoming one of the Founders, Julian was Vice President, Software Engineering at Opinion One. In this capacity, he was responsible for the design and development of Opinion One’s core technology and licensing products.

Prior to Opinion One, Julian worked for Americom Research, starting as a Software Engineer and progressing to Director, Software Development. While at Americom Research, Julian pioneered the design and creation of one of the market research industry’s first fully interactive computer-aided interviewing suites.

Julian received his Bachelor of Science in Computer Science from Middle Tennessee State University.

Gary Getto

President

A Pioneer in Measuring Across all Media Types

Gary has an extensive background in product development, strategic planning, and sales/marketing. He is a frequent speaker to the advertising, marketing, and public relations communities.

Gary is a pioneer in efforts to measure and analyze the combined impact of news coverage, social media, and advertising communications on key business metrics, such as sales or product preferences, with ground-breaking work linking communications activity to business outcomes. He was also one of the first to apply artificial intelligence to better understand how communications impacts consumer behavior.

As part of these pioneering integrated measurements, the need to benchmark every ad and build a comprehensive database of advertising performance metrics for evaluating all advertising creative became clear. Gary has been part of the ABX management group that developed the methodology, technology, and criteria for measuring advertising performance globally, and at scale, in an affordable manner. 

Now Gary and all ABX partners work with communications leaders across a diverse set of industries to expand that understanding by incorporating the first-ever Gender Equality Index™, creative measurement solutions for ESG, Diversity & Inclusion, Ethnicities (in and out-of-country), Product Placement/Integration, Brand Fit™, Gaming, Audio and more.

Gary holds a B.S., in Mechanical Engineering from Lehigh University and a Masters in Management Science from Stevens Institute of Technology.

J. J. Klein​

Chairman & CEO

Developing Valid and Reliable Information through Syndicated and Custom Research

JJ Klein has devoted his entire career to developing more valid and reliable information through syndicated and custom longitudinal research programs for Fortune 500 companies. This extensive knowledge base enabled him to create and develop ABX, which now offers the most accurate normative database for advertising effectiveness measurement in the marketplace.

JJ brings more than 35 years of marketing, research, consulting, and technology experience in designing and developing methodologies and programs for long-term growth. He has exceptional strength in domestic and international new business development, strategic planning, and identifying and tracking consumer, retail, and industry trends.

Leadership in Top Global Research Firms

Early in his career, after attending City University in New York as a math and science major, JJ joined Simmons Market Research Bureau as a Project Director. Over time, he rose to Associate Executive Vice President. Among his accomplishments, JJ created the first online interactive data analysis and delivery system for agencies, media, institutions, client, and service companies.  

JJ and Bill Simmons then founded a new venture …Three Sigma Research Center. It was here that JJ, Chief Operating Officer, created the first major syndicated rating system for Newspapers in the U.S., which later became the Scarborough Report. Three Sigma Research was eventually sold back to Simmons; Simmons sold it to Scarborough; and then Scarborough was acquired by Nielsen.

Following the sale of Three Sigma, JJ joined Audits & Surveys Worldwide as a principal leading the sales tracking and market share audits for a broad range of retail and service establishments both domestically and internationally. Following the acquisition of Audits & Surveys by GfK, JJ joined Roper Starch as Executive Director, reporting directly to the Chairman.

Creation and Development of Ocucom™ and ABX™

In 2004, as he continued his industry visionary travels, all of JJ’s experience came together as he tackled new solutions for market research in the Internet age. He and four partners founded Ocucom™ and invented a research-proven, respondent-oriented Ocular™ approach to internet sampling and multi-modal interviewing methodology. For the first time, respondents could answer text-based questions within a visual communication world where the computer screen was the interviewer/communicator. Inventions continued such as Ocucom’s PreCast™, the first long-form video viewing solution in the industry.

Also, during this time, JJ’s early leadership in internet research methodology caught the eye of top-tier global research competitors. He ended up designing methodologies for their online survey capabilities.

Then, in early 2012, he formed ABX™ as an outgrowth of Ocucom. JJ had conceived the idea for ABX some 15 years prior but had to wait for internet maturation and online panel/sampling companies to evolve. ABX partners focused on JJ’s ABX concept and methodology by building an infrastructure and a 5-year formative database before opening to the market in 2018. The new company offered the first high-quality Ocular research system for all ads in all media types with detailed, never-before analytics; the first syndicated, all-media type ad effectiveness platform; results in 24-to-48 hours on dashboard, and significantly lower costs. At ABX, as at Ocucom, inventions have continued such as the expansion of the ABX syndicated program into the first-ever global solution, and the first Gender Equality Index™. Solutions have expanded to include creative measurement for ESG, Diversity & Inclusion, Ethnicities (in and out of country), Product Placement/Integration, Brand Fit, Gaming, Audio, and more.

A Career Devoted to Validity and Reliability in Market Research

JJ’s background brings together an extremely unique blend of extensive experience in designing and developing global and regional longitudinal research programs. His accomplishments include the design and initiation of programs and methods that produce more valid and reliable information. They also include contributions to the market research profession through association membership, speaking, writing, and presenting.

Like Nielsen for TV, Arbitron for Radio, and MRI for Magazine, JJ’s original design for the newspaper program continues as the Scarborough Report ratings standard for Newspaper.  Today, JJ leads ABX as a syndicated and custom research service for ad effectiveness and gender equality, which have quickly become the gold standards of their own.

Angela Jeffrey, APR

Vice President, Brand Management

National Award-Winning Veteran of Public Relations, Advertising and Marketing

Angela is an internationally known speaker and national award-winning veteran of public relations, advertising and marketing.  She has been a teacher and leader in the use of metrics to measure communications impact for over 20 years, especially at the intersection of PR and Advertising.

Angela is primarily responsible for all ABX marketing efforts, and for projects that involve PR or social media measurement. She is the primary driver of our collaboration with the prestigious Institute for Public Relations as we develop methods to measure the impact of PR and social media on advertising effectiveness.

Prior to joining ABX, Angela was Strategy Director at Salience Insight, (now CARMA), a global provider of PR effectiveness measurement. Previously, she was a Vice President at Surveillance Data, Inc., an international analytics powerhouse that specializes in predictive modeling. Angela continued as a key leader upon the sale of her division to VMS and helped develop Vantage, with Gary Getto, the first platform to measure the combined impact of PR and Advertising.

Angela graduated summa cum laude from Southern Methodist University with a BFA in Journalism and BBA in Marketing.

 

 

Diane Light Waight

Vice President, Business Development

Diane Light Waight handles Sales, Business Development, and Marketing for ABX

Diane has 20+ years of experience helping Marketing, Advertising, and PR decision-makers at global brands, media companies, and agencies increase their ROI by connecting and authentically engaging their target customers through Sales, Business Development. MarTech, AdTech, Big Data, Market Research, SaaS, eCommerce, and Integrated Marketing.

She is passionate about her family, entertainment, health & wellness, empowering women, and environmental sustainability.